Welcome to BRANDVISTA LIMITED (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and professional services. By accessing our website or engaging our services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.

Company Information

BRANDVISTA LIMITED

Website: https://brandvistaltd.com

Email: [email protected]

Phone: +44 7462 28042

Address:
82a James Carter Road,
Mildenhall,
United Kingdom,
IP28 7DE

Definitions

For the purposes of these Terms:

• Company refers to BRANDVISTA LIMITED.
• Client, Customer, or You refers to any individual or organization using our website or purchasing our services.
• Services refer to all online advertising, consulting, campaign management, optimization, and related professional services offered by the Company.
• Website refers to the official website operated by BRANDVISTA LIMITED.
• Agreement means these Terms together with any proposal, quotation, invoice, or service agreement accepted by both parties.

Acceptance of Terms

By using our website, requesting a quotation, placing an order, making payment, or engaging our services, you confirm that you:

• Have read these Terms.
• Agree to be legally bound by them.
• Have the legal authority to enter into this Agreement.
• Will comply with all applicable laws and regulations.

Services

BRANDVISTA LIMITED provides professional digital advertising and marketing services, including but not limited to:

• Social Media Advertising
• Google Ads Management
• Conversion Rate Optimization (CRO)
• Remarketing & Customer Retargeting
• Advertising Strategy
• Campaign Optimization
• Audience Research
• Performance Reporting
• Marketing Consultation
• Related advertising solutions

Service availability may change without prior notice.

Service Agreements

Certain projects may require a separate written agreement, proposal, quotation, or statement of work outlining:

• Project scope
• Deliverables
• Timeline
• Pricing
• Payment schedule
• Responsibilities
• Performance expectations

If there is any conflict between these Terms and a signed service agreement, the signed agreement shall prevail.

Client Responsibilities

The Client agrees to:

• Provide accurate information.
• Respond to requests in a timely manner.
• Supply necessary business materials.
• Maintain ownership or authorization for all submitted content.
• Review and approve deliverables promptly.
• Cooperate throughout the project.
• Maintain access credentials where required.
• Comply with applicable advertising policies and laws.

Delays caused by the Client may affect project timelines and delivery schedules.

Account Access

Where campaign management requires access to advertising platforms, the Client agrees to provide appropriate permissions while retaining ownership of their accounts unless otherwise agreed.

The Client remains responsible for securing account credentials and notifying us of unauthorized access.

Advertising Platforms

Our services may involve third-party platforms including:

• Google Ads
• Meta Ads
• Facebook
• Instagram
• LinkedIn
• TikTok
• Microsoft Advertising
• YouTube
• Other advertising networks

The Company is not responsible for policy changes, account suspensions, pricing changes, algorithm updates, or operational decisions made by these third-party platforms.

Pricing

All prices are provided in accordance with the quotation, proposal, or invoice issued to the Client.

Unless otherwise stated:

• Prices may exclude applicable taxes.
• Advertising platform budgets are separate from management fees.
• Prices may change for future projects without notice.
• Custom work may require revised pricing.

Payments

Clients agree to pay all invoices according to the agreed payment terms.

Payments may be required:

• In advance
• Upon project milestones
• Monthly
• Upon completion
• According to a custom agreement

Late payments may result in service suspension or project delays.

Late Payments

If payment is overdue, we reserve the right to:

• Suspend services.
• Delay deliverables.
• Pause advertising campaigns.
• Restrict account access where permitted.
• Charge reasonable late fees where allowed by law.
• Recover outstanding amounts through lawful means.

Advertising Budgets

Advertising budgets paid directly to platforms such as Google or Meta remain the Client’s responsibility unless otherwise agreed in writing.

Management fees paid to BRANDVISTA LIMITED do not include advertising spend unless explicitly stated.

Project Timelines

Estimated completion dates are provided for planning purposes only.

Timelines may be affected by:

• Client response times
• Third-party approvals
• Platform reviews
• Technical issues
• Scope changes
• Unforeseen circumstances

We will make reasonable efforts to complete projects within agreed timeframes.

Revisions

Where included in the selected service package, reasonable revisions will be provided.

Additional revisions or requests beyond the agreed scope may incur additional charges.

Intellectual Property

Unless otherwise agreed in writing:

• Clients retain ownership of materials they provide.
• BRANDVISTA LIMITED retains ownership of its methodologies, templates, processes, proprietary tools, and internal documentation.
• Ownership of completed deliverables transfers to the Client after full payment, except for third-party assets and proprietary Company materials.

Client Content

The Client warrants that all content supplied, including text, images, videos, logos, trademarks, and other materials:

• Is legally owned or licensed.
• Does not infringe intellectual property rights.
• Does not violate applicable laws.
• Does not contain unlawful or misleading material.

The Client is solely responsible for the legality and accuracy of submitted content.

Confidentiality

Both parties agree to maintain the confidentiality of any non-public business, financial, technical, or commercial information shared during the course of the engagement.

Confidential information shall not be disclosed to third parties except where required by law or with prior written consent.

Performance Disclaimer

While we strive to deliver effective advertising strategies, BRANDVISTA LIMITED cannot guarantee:

• Specific sales
• Revenue increases
• Search rankings
• Advertising approval
• Lead volume
• Conversion rates
• Return on investment
• Business growth

Campaign performance depends on numerous factors outside our direct control, including market conditions, competition, customer behavior, and platform policies.

Third-Party Services

Our services may rely upon third-party providers.

We are not liable for:

• Platform outages
• Software failures
• API limitations
• Hosting interruptions
• Payment processor issues
• External technology failures

Acceptable Use

You agree not to:

• Use our services for unlawful purposes.
• Submit false information.
• Attempt unauthorized access.
• Interfere with website functionality.
• Upload malicious software.
• Violate intellectual property rights.
• Misrepresent your identity.
• Use services to distribute spam or fraudulent content.

Suspension or Termination

We reserve the right to suspend or terminate services if:

• Payment obligations are not met.
• These Terms are violated.
• Fraudulent activity is suspected.
• Illegal content is submitted.
• Cooperation becomes impossible.
• Continued service would expose us to legal or reputational risk.

Termination does not affect any accrued payment obligations.

Limitation of Liability

To the fullest extent permitted by applicable law, BRANDVISTA LIMITED shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Loss of revenue
• Loss of business opportunities
• Loss of goodwill
• Data loss
• Advertising platform decisions
• Business interruptions

Our total liability relating to any claim shall not exceed the amount paid by the Client for the specific service giving rise to the claim, except where prohibited by law.

Indemnification

You agree to indemnify and hold harmless BRANDVISTA LIMITED, its directors, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

• Your misuse of our services.
• Breach of these Terms.
• Violation of applicable laws.
• Infringement of third-party rights.
• Content supplied by you.

Force Majeure

We shall not be liable for delays or failure to perform resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Internet outages
• Power failures
• Cybersecurity incidents
• Labor disputes
• Pandemics
• War or civil unrest

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Changes to Services

We reserve the right to modify, update, improve, suspend, or discontinue any aspect of our services where reasonably necessary for operational, legal, or commercial reasons.

Amendments

We may revise these Terms from time to time.

Updated versions will be published on our website with a revised Effective Date. Continued use of our website or services after such changes constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

Dispute Resolution

If a dispute arises, both parties agree to first attempt to resolve the matter through good-faith negotiations.

If the dispute cannot be resolved amicably, it shall be submitted to the courts of England and Wales, unless applicable law provides otherwise.

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Failure by BRANDVISTA LIMITED to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available under applicable law.

Entire Agreement

These Terms, together with any accepted proposal, quotation, invoice, service agreement, and our Privacy Policy, constitute the entire agreement between the Client and BRANDVISTA LIMITED regarding the use of our website and services.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

BRANDVISTA LIMITED

Website: https://brandvistaltd.com

Email: [email protected]

Phone: +44 7462 28042

Address:
82a James Carter Road,
Mildenhall,
United Kingdom,
IP28 7DE

We will make reasonable efforts to respond to all legal, contractual, or service-related inquiries promptly and professionally.

Acceptance

By accessing our website, requesting a quotation, purchasing our services, or continuing to use our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.